Currently, when I close the application in Workspace app for HTML5, it just stays black. Is there a way to make it go back to the Storefront?

Thanks

A workaround I've found that sometimes helps is pressing TAB, but this is only a workaround and these users would have to remember to hit TAB before they wanted to type. The mouse works fine, and the text cursor can be seen blinking and doing it's thing.

What could be causing this? Most of our users use CWA for HTML5, but only a select few report this issue.

We're observing that the session startup breaks after upgrading the HTML5 client from 24.4.0.20 to 24.4.1.12. We did not do the HTML5 plugin upgrade on purpose but noticed that the new release was included with StoreFront 2203 CU5 automatically. We needed to rollback the HTML5 plugin to get it working.

Here's what the user session looks like, it never goes any further.

According to the release notes there shouldn't be any major changes (https://docs.citrix.com/en-us/citrix-workspace-app-for-html5/about).

Any one else got similar experiences?

So any new application launched from workspace closes the first pulished app.

For example, I open MS Access which launches in a new browser tab. Open MS Excel, the MS Access tab is closed/overwritten by MS Excel.

I've found this very old article:
https://support.citrix.com/article/CTX223569

This explains my issue. But checked out MS Edge / Chrome / Firefox. All of them have the same issue.

Is this an missconfiguration in the HTML5 configs on the SF server ?

Thanks!

It did work before I upgraded Citrix Workspace app for HTML5. Previous version was 2101, assume this is the native version that came with StoreFront..

Store works ok using  full workspace client.

Setup

Non-prod environment using http store & websockets policy

CVAD 7 2203 LTSR CU3

StoreFront 2203 LTSR CU2

Citrix Workspace app for HTML5 release 2306

VDA 2203.0.3000.3300

Edge Browser  110.0.1587.46

Thanks

Please let me know if you know what it could be.

Best regards

Marlon Vela

Given a simple and isolated lab environment, is it possible to use only HTTP, not HTTPS?

If so, what are the configuration steps?

Regards

we have a strange problem with users that connect thought "light version" (receiver for web) from iPads: Everytime you tap on the space bar you get two white spaces in your document.

We tried with Safari browser and MS Edge on iOS 16.2

Any ideas?

Version 2203 LTS CU2

Thx,

Klaus

this is a question more for any Citrix workers that might be lurking in this discussion forum...

I know that Workspace App for HTML5 does not support SecureICA, but are their any plans in the near future to do so?

Regards

KEn Z

I'm using Teams in a Citrix VDI, using Google Chrome as web client to connect.

When I want to do a screen share in teams, I usually select the current tab (the VDI tab), and everything has worked flawlessly until today.

The problem is that since the latest chrome update, starting in version 109, the current tab is no longer available in selecting what to share when doing a screen share. I believe this is due to "selfBroserSurface" setting, where chrome now defaults to "exclude".

"selfBroserSurface" is set to "exclude" for users to avoid doing the mirror effect, but for the Citrix screen share case, it blocks the screen sharing functionality.

I believe Citrix has to set the setting to "include" so that the screen sharing in teams in a html5 client functionality is back.

If anyone else has a workaround, please say so.

• Teams version: 1.5.00.33362. Citrix HDX Optimized
• Linux environment:
  • Fedora Linux 37
  • KDE Plasma 5.27, Wayland session
  • Google Chrome Version 110.0.5481.100 (Official Build) (64-bit)
    • Relevant Google Chrome flags:
      • enable-webrtc-pipewire-capturer: Enabled
      • ozone-platform-hint: auto

References:

•  https://developer.chrome.com/docs/web-platform/screen-sharing-controls/

• Using the full windows citrix workspace app to connect to a desktop via storefront => once I click on the Desktop icon in storefront, I see the desktop getting started, and once the desktop is properly registered, the session begins and I'm connected.
• Using the HTML5 receiver => once I click on the Desktop icon in storefront, I intermediately receive the error msg: Error Message: Cannot Start Desktop "[DesktopName]". I can see the desktop been started. If I wait a bit, for the desktop to be registered, I can click again and the HTML5 receiver will open and connect to the desktop.

Do we have a limitation in the HTML5 receiver? Like it cannot 'wait' for the Desktop app to be 'ready'

Thank you.

For a new project, they have to use the html5 client only.

However from what I can see (or can not) is that HTML5 only provides a random generate HTML-XXXX-XXXX id for the user workstation. Is there any way to get it to use the actual client name like the receiver does? 

I am looking into the latest workspace html5 and about to dig into the sdk. I can not seem to find anything about html5 and client name on these forums or online.

Any insight is appreciated.

office 365 apps, some on prem web portals. 

is there a way to make the web portals launch via receiver for web but let the office apps launch using the receiver for windows?

When a published application launches, in the background Receiver launches. When it spawns the "SelfServicePlugin.exe" process, it displays a small, blank window with the title "Form1". When THAT process spawns "SelfService.exe", we see another small, blank window with the title "SelfServiceMain".

Neither of these windows show up when launching the same application, from the same server, but using a "regular" Receiver... only when using the HTML5 Receiver.

If I manually kill the "SelfService.exe" process, the "SelfServiceMain" window closes, but comes back eventually when doing its refresh. If I kill "SelfServicePlugin.exe", the "Form1" window closes and SelfService.exe nevers runs again.

I am hoping to simply disable SelfServicePlugin.exe from running, but am stumped as to how I can prevent it.  Any ideas out there?

Thanks in advance!

I am not a specialist in GDPR but I think this can lead to a big problem for the companies.

see also here:
https://discussions.citrix.com/topic/404495-html5-workspace-app-1908-being-blocked-by-ublock-origin

Version: W2K16 / Virtual Apps and Desktop 1909 / HTML5_19.12.0.4102 (also 19.7.0.4083)

1. Windows/MacOS users seem to randomly get the HTML5 version when they sign in the morning and start using. This caused confusion as I didn't expect to have to show everyone how to switch between versions as it SAYS it just works with the "native" Workspace App if installed and all of these where previously working correctly so why is it forcing some to HTML5? All users seem to be able to manually switch back by doing the detect receiver thing.

2. Seems all of my RHEL 7.9-8.4 users are stuck with HTML5 with MOST having no option to switch. "Change Citrix Receiver..." is simply missing. Others do seem to have the Change Citrix Receiver but doing the change does nothing and the HTML5 version keeps launching. 

I've tried all the normal voodoo on the RHEL users.. uninstall ICA reinstall ICA, beta ICA, old ICA.. nothing.. At least 1 prior working user does not even have the ICA association in FireFox.. so I have no idea how was working prior but I'm 100% sure he was.

Why.. why does nothing Citrix ever work as advertised? Why does support always, always, insist they've never heard of my issue before and I'm the only admin in the world having "this/any" issue I bring up? 

Citrix is literally supposed to remove the complication of running some of these apps on separate OS's and make it seamless. Why do I spend so much time fighting with it? 

There are several other little things with HTML5 that don't work as advertised.. For example launching more than 1 apps may or may not open that app in the existing tab. Maybe it opens a new tab only with itself, maybe it opens in an existing tab.. I think it has to do with what virtual server is hosting but why isn't this explained and or why can't Citrix come up with a way to make it work all in 1 tab or only 1 tab per app? Why not be able to move apps between tabs so I can group them .. 

but that's get ahead of myself.. 

• https://discussions.citrix.com/topic/391677-citrix-applications-open-as-partial-or-fully-blacked-out-window/
• https://discussions.citrix.com/topic/382153-unuswindows-10-dual-monitor-setups-see-able-half-blacked-out-seamless-windows/

I'm personally unable to reproduce this issue myself, as well. These reports and screenshots are coming from our users.

Users report there's only an issue in Chrome or Edge.

We're currently using Citrix Workspace for HTML5 version 1912, but I have plans to upgrade that this evening.

EDIT: Turns out this is only an issue since these users are accessing our Citrix environment through a Citrix Virtual Desktop provided by their company.

I am using HTML5 Receiver 21.1.0.4164 and connecting to a published Desktop . When the PDF file is opened in Adobe Acrobat Reader printing via Citrix PDF Printer will fail with followed error:  

When the file is opened in browser or another PDF Reader (not Acrobat Reader) it will print successfully.

Anyone an idea how I can fix this? 

Thanks 

since the last Workspace App for HTML5 update (2103) all key combinations do not work anymore for some users (for example CTRL+C, CTRL+V etc.).
Some users are using a ThinClient with only one browser installed. Therefore, access is only possible via the HTML5 variant.

Is it possible to downgrade to the previous version?
We did not have the problems there.

Or is there another solution for the problem with the keyboard shortcuts?

~Maik

I did few upgrades of the latest StoreFront and noticed the new HTML5 receiver.

My question is how do you control the black area with the app icons at the very bottom of the screen. That was not there before. I can r-click there and I see few options to "auto hide" but is there a way to disable it for all users just like it was not present in the older HTML5 receiver?

Thank you

~B

ich habe ein Porteus Kiosk Client, auf welchem ein Firefox läuft.

Es ist die Navigationsleiste und die Adressleiste ausgeschaltet. Wenn ich jetzt die Storefront Webseite öffne, kann ich mich einloggen und sehe meine verfügbaren Desktops.  

Wenn ich versuche einen Desktop zu öffnen, bekomme ich die Meldung "Citrix Workspace app cannot launch app". Wenn ich die Navigationsleiste aktiviere, funktioniert alles bestens. 

Was kann ich tun?

Its annoying as not only does it require resetting, but I can't use shortcuts. Does anyone know a fix? I really miss Alt tab!

Thanks

Firefox 81.0.2

Citrix Receiver for HTML5

v : 2.5.0.707

Ubuntu 20.04.1

I have published an internal website via Citrix Workspace using Google Chrome and Workspace App for HTML5.

As a part of the website functionality, users download and upload files to/from their clients.

1st issue

My challenge is that I though if I save/copy files to "Save To My Device", files would be immediately downloaded to the client. It is not happening though and users need to download files from the website to the "Save To My Device" drive first, then as a second step use the Workspace App for HTML5 upper menu to download them to their clients. Is this a normal behaviour? 
Files are only immadiately downloaded to the clients when using (right click) "Send To" -> "My Device" option.

2nd issue
I cannot force Google Chrome to download files to "Save To My Device" drive by default. When I use the "Set download directory" Group Policy option to "Save To My Device" it ignores it and still saves files to the Download folder instead. Am I missing something?

VDA 2009 & Windows Server 2019
Google Chrome 64bit Enterprise

Workspace App for HTML5

Thanks for your help!