<?xml version="1.0"?>
<rss version="2.0"><channel><title>Citrix Workspace App Latest Topics</title><link>https://community.stage.citrix.com/forums/forum/28-citrix-workspace-app/</link><description>Citrix Workspace App Latest Topics</description><language>en</language><item><title>workspace App Idle timeout</title><link>https://community.stage.citrix.com/forums/topic/253597-workspace-app-idle-timeout/</link><description><![CDATA[<p>
	Greetings gents,
</p>

<p>
	I was wondering if there is a way to sign-out the login session for workspace app without affecting the ICA session launched.
</p>

<p>
	In storefront its configurable for receiver for web, this sesison timeout will allow to sign-out users from the web page and keep ica session launched.
</p>
<iframe allowfullscreen="" data-embedauthorid="424" data-embedcontent="" data-embedid="embed4072127309" style="height:390px;max-width:500px;" src="https://community.stage.citrix.com/tech-zone/build/tech-papers/manage-timeout-settings/?do=embed#wiki-header-17" loading="lazy"></iframe>

<p>
	 
</p>

<p>
	 
</p>

<p>
	Is this doable for workspace? having users to signout from auth session but ICA session runnung?
</p>
]]></description><guid isPermaLink="false">253597</guid><pubDate>Mon, 10 Feb 2025 10:25:18 +0000</pubDate></item><item><title>Citrix Workspace app 2409.1 for Windows Won't Install</title><link>https://community.stage.citrix.com/forums/topic/253512-citrix-workspace-app-24091-for-windows-wont-install/</link><description><![CDATA[<p>
	When attempting to run the .exe, for the above  - a CWAInstaller.exe error window appears:
</p>

<p>
	You must install .NET Runtime to run this application.
</p>

<p>
	Architecture: x86
</p>

<p>
	App host version: 6.0.16
</p>

<p>
	Would you like to download it now?  The "Yes" button won't actually download it but I found the exact download on dotnet.Microsoft.com  Downloaded the .exe and installed it.
</p>

<p>
	The above will still NOT install.  Same window pops up.  I've been using Citrix for my work's remote login - for a handful of years.  First time I've had a problem like this.
</p>

<p>
	The update on the installation was initiated as I can no longer log in in Edge or Chrome (an .ica file keeps popping up).  Firefox will let me log in but the interface is unfamiliar and wonky (square  cursor, etc.).
</p>

<p>
	Called my IMS team but they don't recognize what's happening.  Any help would be MOST appreciated - thank you!
</p>
]]></description><guid isPermaLink="false">253512</guid><pubDate>Thu, 26 Dec 2024 18:55:54 +0000</pubDate></item><item><title>Citrix Certification - Virtual Apps: "...  under review."</title><link>https://community.stage.citrix.com/forums/topic/252988-citrix-certification-virtual-apps-under-review/</link><description><![CDATA[<p>
	Hello Team, we want to take the 1Y0-204 exam, but the Certification Manager console shows the message: "Your application is currently under review", Citrix was called but they said they will review it and the message has been like this for more than 3 weeks.
</p>

<p>
	Please if this has happened to anyone or any suggestions regarding it.<br>
	Thank you
</p>

<p><a href="//media.invisioncic.com/r328636/monthly_2024_06/Exam.png.bb008a9463c658faedda5f052ca194c8.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="34939" src="//media.invisioncic.com/r328636/monthly_2024_06/Exam.png.bb008a9463c658faedda5f052ca194c8.png" width="796" class="ipsImage ipsImage_thumbnailed" alt="Exam.png" loading="lazy" height="445.76"></a></p>]]></description><guid isPermaLink="false">252988</guid><pubDate>Thu, 06 Jun 2024 23:12:40 +0000</pubDate></item><item><title>Citrix workspace unable to start</title><link>https://community.stage.citrix.com/forums/topic/253559-citrix-workspace-unable-to-start/</link><description><![CDATA[<p>
	Hello, Team!
</p>

<p>
	Periodically , I have some users who are faced with unable to connect msg  when trying to launch Citrix workspace, either via web URL and or workspace.
</p>

<p>
	Not an expert with Citrix, so I am humbly reaching out for any assistance that other may have had with Citrix workspace.
</p>

<p><a href="//media.invisioncic.com/r328636/monthly_2025_01/Screenshot2025-01-21134337.png.f83d57697efaac6f5b2c6be3238b6f87.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="37497" src="//media.invisioncic.com/r328636/monthly_2025_01/Screenshot2025-01-21134337.png.f83d57697efaac6f5b2c6be3238b6f87.png" width="491" class="ipsImage ipsImage_thumbnailed" alt="Screenshot 2025-01-21 134337.png" loading="lazy" height="289.69"></a></p>]]></description><guid isPermaLink="false">253559</guid><pubDate>Wed, 22 Jan 2025 17:04:45 +0000</pubDate></item><item><title>Local User cannot start the Workspace App</title><link>https://community.stage.citrix.com/forums/topic/253558-local-user-cannot-start-the-workspace-app/</link><description><![CDATA[<p>
	I feel a little lost with my question... maybe you can still help me.
</p>

<p>
	Some users have the problem that they cannot start the Citrix app session from their local user.<br />
	It opens but the loading process fails every time.<br />
	When I am logged in as administrator, the Citrix Workspace App starts on the local device without any problems.
</p>

<p>
	Can you provide me any help?
</p>

<p>
	Thanks!
</p>

<p>
	Sharin
</p>
]]></description><guid isPermaLink="false">253558</guid><pubDate>Wed, 22 Jan 2025 15:07:43 +0000</pubDate></item><item><title>Citrix Workspace app for Mac fails to install</title><link>https://community.stage.citrix.com/forums/topic/253556-citrix-workspace-app-for-mac-fails-to-install/</link><description><![CDATA[<p>
	<span style="font-size:16px;"><span style="font-family:Arial, Helvetica, sans-serif;">I am trying to install the latest version of the Workspace app <span style="background-color:rgb(247,247,247);color:rgb(0,0,0);">Version 24.11.0.55(2411) onto my late model Mac Studio </span><font color="#000000"><span>silicon </span></font><font color="#000000">but the installation fails</font><font color="#000000"><span>. My MacOS is Sequoia 15.2.</span></font></span></span>
</p>

<p>
	<font color="#000000"><font face="Arial, Helvetica, sans-serif" size="3">I previously had an earlier version of Workspace installed in the past. I have run the Workspace app's uninstaller and received a message that Workspace was successfully uninstalled. I have done an uninstall multiple times after multiple installation fails. </font></font>
</p>

<p>
	<font color="#000000"><font face="Arial, Helvetica, sans-serif" size="3">The installation fail message is attached as a screenshot. </font></font>
</p>

<p>
	<font color="#000000"><font face="Arial, Helvetica, sans-serif" size="3">I have rebooted the computer but installation still fails. I have the Workspace app DRG file on my desktop.</font></font>
</p>

<p>
	<span style="font-size:16px;"><span style="font-family:Arial, Helvetica, sans-serif;"><font color="#000000"><span>Advice please. </span></font></span></span>
</p>

<p><a href="//media.invisioncic.com/r328636/monthly_2025_01/citrix_fail_message.png.77fc1001d85f94f62fd62d45f4391a0e.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="37496" src="//media.invisioncic.com/r328636/monthly_2025_01/citrix_fail_message.thumb.png.39b6d704c5178a397706b23e4d2916ac.png" width="1000" class="ipsImage ipsImage_thumbnailed" alt="citrix_fail_message.png" loading="lazy" height="700"></a></p>]]></description><guid isPermaLink="false">253556</guid><pubDate>Tue, 21 Jan 2025 19:50:31 +0000</pubDate></item><item><title>VDA SSO Passthrough using Okta as IDP on Citrix Cloud Workspace</title><link>https://community.stage.citrix.com/forums/topic/253547-vda-sso-passthrough-using-okta-as-idp-on-citrix-cloud-workspace/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	Has anyone been able to achieve SSO passthrough to when authenticating to Citrix Cloud Workspace via Okta as IDP to an on-premise VDAs Windows OS server? 
</p>

<p>
	It works fine when using on internal Storefront deployment, but the same app accessed from Citrix cloud workspace prompt for Windows server user credential... 
</p>

<p>
	We have populated users in Okta from on-premise domain controllers, same domain the VDAs are on.
</p>

<p>
	Necessary attributes are correctly sync (cip_upn_, sid, oid, etc). 
</p>

<p>
	Is it at least supposed to work? :D
</p>

<p>
	Documentation says it should either via using FAS (which we want to avoid, or by correctly configuring Citrix Workspace App, which we have.
</p>

<p>
	Thanks to anyone who has feedback to share on this specific problem.
</p>

<p>
	Antoine.
</p>
]]></description><guid isPermaLink="false">253547</guid><pubDate>Wed, 15 Jan 2025 14:47:07 +0000</pubDate></item><item><title>Need help to launch Doors on Citrix using python</title><link>https://community.stage.citrix.com/forums/topic/253544-need-help-to-launch-doors-on-citrix-using-python/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	today I opened manually Doors via  "Citrix workspace" but for the future i would like to do it using python script, so far I've been able to launch Citrix using python script but not Doors that is inside Citrix, if anyone can help me
</p>

<p>
	Thanks
</p>

<p>
	Best Regards
</p>
]]></description><guid isPermaLink="false">253544</guid><pubDate>Tue, 14 Jan 2025 15:00:06 +0000</pubDate></item><item><title>Any plan to fix APP Protection compatibility for ARM 64 windows surface laptop ?</title><link>https://community.stage.citrix.com/forums/topic/253478-any-plan-to-fix-app-protection-compatibility-for-arm-64-windows-surface-laptop/</link><description><![CDATA[<p>
	<span style="background-color:#ffffff;color:#000000;font-size:16px;text-align:left;">App Protection isn’t supported on the devices with Arm64 edition of the Windows operating system.</span>
</p>

<p>
	<span style="background-color:#ffffff;color:#000000;font-size:16px;text-align:left;">When is the fix expected is it ok to wait for a fix or should we stop buying surface laptops as citrix is not of to support it</span>
</p>
]]></description><guid isPermaLink="false">253478</guid><pubDate>Wed, 04 Dec 2024 22:22:19 +0000</pubDate></item><item><title>VB.NET app not work in Citrix</title><link>https://community.stage.citrix.com/forums/topic/253527-vbnet-app-not-work-in-citrix/</link><description><![CDATA[<p>
	Hi Guys,
</p>

<p>
	 
</p>

<p>
	I have VB.NET application using bouncy castle DLL for EInvoice signing, the app is working in any workstation outside Citrix environment, but not working in Citrix environment when go to bouncy castle to start signing. Is there any extra step I have to do it in order to be able to use Bouncy castle library in VB.NET inside Citrix Environment?
</p>

<p>
	 
</p>

<p>
	Thanks for any help 
</p>
]]></description><guid isPermaLink="false">253527</guid><pubDate>Mon, 06 Jan 2025 15:40:42 +0000</pubDate></item><item><title>Teams Slimcore, anyone got it working yet?</title><link>https://community.stage.citrix.com/forums/topic/253504-teams-slimcore-anyone-got-it-working-yet/</link><description><![CDATA[<p>
	Since the release into the real world, I've not yet been able to get the slimcore version working for Microsoft Teams. The Event Log which shows an error of Event ID 0, shows in the XML a plugin error. I've noticed in the ICA directory on my endpoint that there is no MsTeamsPluginCitrix.dll. So it's suggestive that although the plugin was installed with the /installMSTeamsPlugin switch and is visible in appwiz.cpl it does not seem to be changing from Citrix HDX Optimized to Slimcore. I've checked and double checked and I have the virtual channels configured, but I still get a plugin error in event viewer. I'll provided more insights soon.
</p>
]]></description><guid isPermaLink="false">253504</guid><pubDate>Wed, 18 Dec 2024 12:00:10 +0000</pubDate></item><item><title>CitrixWorkspaceApp.exe Installation error</title><link>https://community.stage.citrix.com/forums/topic/253491-citrixworkspaceappexe-installation-error/</link><description><![CDATA[<p>
	<span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">We have had three workstations(two laptops and one desktop ) which use to work where I use admin to install , But some reason Citrix gone without admin permission  . But if have to new install , it will get the error  as</span></span>
</p>

<p>
	 
</p>

<p>
	<span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">When  I run; CitrixWorkspaceApp.exe /cleaninstall I get below error; Installation error The Citrix Workspace app installer can clean up any existing version of Citrix Workspace app and then try to reinstall. </span></span>
</p>

<p>
	<span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">and later it just says "Installation error" </span></span>
</p>

<p>
	 
</p>

<p>
	 
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">253491</guid><pubDate>Wed, 11 Dec 2024 15:16:24 +0000</pubDate></item><item><title>[ARM] [Windows] Mouse pointer disappears</title><link>https://community.stage.citrix.com/forums/topic/253488-arm-windows-mouse-pointer-disappears/</link><description><![CDATA[<p>
	Hello together,
</p>

<p>
	on Windows 11 with ARM-CPUs the mouse pointer is disappearing in applications like excel, word and outlook. The same problem also appeared on new AMD processors; this could be fixed with a special driver version that did not appear in the Windows updates at the time. Does anyone know how to fix the problem on ARM?
</p>

<p>
	 
</p>

<p>
	Here is the solution for AMD CPUs: <a href="https://community.amd.com/t5/pc-drivers-software/invisible-mouse-pointer-citrix-workspace/m-p/548694" rel="external nofollow">https://community.amd.com/t5/pc-drivers-software/invisible-mouse-pointer-citrix-workspace/m-p/548694</a>
</p>
]]></description><guid isPermaLink="false">253488</guid><pubDate>Tue, 10 Dec 2024 13:52:19 +0000</pubDate></item><item><title>ARM Version?</title><link>https://community.stage.citrix.com/forums/topic/253469-arm-version/</link><description><![CDATA[<p>
	Hi all
</p>

<p>
	Has Citrix any plan to bring out a ARM Version for windows on ARM devices? 
</p>
]]></description><guid isPermaLink="false">253469</guid><pubDate>Tue, 03 Dec 2024 18:22:12 +0000</pubDate></item><item><title>Any security Concerns using Citrix Workspace on a non Business Asset?</title><link>https://community.stage.citrix.com/forums/topic/253435-any-security-concerns-using-citrix-workspace-on-a-non-business-asset/</link><description><![CDATA[<p>
	Hi, I am just wondering about the Security concerns of installing Citrix Workspace (Windows) on a non-business asset. Is it possible to transfer Malware from that non-business system to the Citrix Work Environment?
</p>

<p>
	 
</p>

<p>
	Thanks
</p>

<p>
	Wes
</p>
]]></description><guid isPermaLink="false">253435</guid><pubDate>Wed, 20 Nov 2024 21:46:58 +0000</pubDate></item><item><title>Support for Ubuntu 24.04 LTS</title><link>https://community.stage.citrix.com/forums/topic/253443-support-for-ubuntu-2404-lts/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	is there are roadmap, when Ubuntu 24.04 LTS will be supported by Citrix Web App? Unfortunately the installation fails with "Error: Dependencies not achievable: libgtk2.0-0 (&gt;=2.12.0)"<br />
	As far as I've seen, still the upcoming 2311 version of CWA for Linux does not support anything newer than 22.04 LTS.
</p>

<p>
	Thanks a lot in advance and have a nice weekend<br />
	Ben
</p>
]]></description><guid isPermaLink="false">253443</guid><pubDate>Fri, 22 Nov 2024 08:04:15 +0000</pubDate></item><item><title>Missing Toolbar and Multi-Screen Control in Citrix Workspace</title><link>https://community.stage.citrix.com/forums/topic/253415-missing-toolbar-and-multi-screen-control-in-citrix-workspace/</link><description><![CDATA[<p>
	Up until a few days ago, I had a very useful toolbar at the top of my workspace that allowed me to disconnect or minimize the session easily.
</p>

<p>
	The display resolution was also responsive, adjusting automatically as I resized the window.
</p>

<p>
	Now, when I launch my .ica file, it takes up all my screens, and I’m unable to manage multiple monitors as before.
</p>

<p>
	Any guidance on how to restore the toolbar and regain control over screen resolution and multiple monitor setup?
</p>
]]></description><guid isPermaLink="false">253415</guid><pubDate>Tue, 12 Nov 2024 08:28:27 +0000</pubDate></item><item><title>Why is Citrix so bad at error-handling seemingly simple issues?</title><link>https://community.stage.citrix.com/forums/topic/253386-why-is-citrix-so-bad-at-error-handling-seemingly-simple-issues/</link><description><![CDATA[<p>
	We've just been hit by yet another instance of bad error handling from Citrix in general.<br />
	<br />
	One of our 6 Citrix client sesssion servers (Virtual APP) had run out of space on some disks.<br />
	This caused all connected users to either become disconnected and unable to connect or with temporary profiles connect to other Citrix servers; becoming handicapped users (not access to all systems).<br />
	Also prevents some new users from connecting, because they are being distributed to that same faulting server.
</p>

<p>
	I don't understand how one server going "bad" can create so many problems and the system itself doesn't just quickly find alternatives or isolate the problem creating server.
</p>

<p>
	1. Don't assign new users to the server; since it has low space and needs human attention. Because if it runs OUT of space, all hell breaks loose!
</p>

<p>
	2. If a user reconnects and has a session on the faulting server; ask them to relocate to another server (give them the option to log out of the faulting server and be assigned another).
</p>

<p>
	  - They can choose to reconnect, if they have important stuff going on in the session or relocate, loosing any unsaved work; but that will be their choice and it will alleviate a problematic situation by removing a user from the equation.
</p>

<p>
	 
</p>

<p>
	I can think of many more automatic responses to any problem situation, that I think the Citrix system should employ. Far too many times some odd little problem (low space) seems to create much larger systemic problems for us, which could be handled or mitigated quite quickly and easily by automatic mitigation, before users even notice there is a problem.<br />
	<br />
	But noo... a server behaving badly? Lets just keep assigning users!<br />
	A server seems to mishandle all users assigned (lots of user connection issues), so it doesn't have many users? Well, here, have some more!<br />
	 - IT SHOULD STOP BEING ASSIGNED USERS IF IT STARTS HAVING ANY KIND OF PROBLEMS!<br />
	<br />
	Citrix developers!<br />
	Work on your DDC's so they gain some bloody intelligence in assigning users and monitoring the system for problems...<br />
	<br />
	Light up the alarm board instead and stop assigning users to faulty servers!
</p>
]]></description><guid isPermaLink="false">253386</guid><pubDate>Mon, 04 Nov 2024 09:26:06 +0000</pubDate></item><item><title>"enhanced Desktop Viewer toolbar" shortcut key switched (ctrl instead of win) [Citrix Workspace app for Linux 2408 ]</title><link>https://community.stage.citrix.com/forums/topic/253364-enhanced-desktop-viewer-toolbar-shortcut-key-switched-ctrl-instead-of-win-citrix-workspace-app-for-linux-2408/</link><description><![CDATA[<h1 style="font-size:1.5rem;">
	Win and Ctrl Keys switched when pressing Ctrl + Shift + T, brings up citrix toolbar instead of e.g. reopening closed tab
</h1>

<p style="background-color:#ffffff;color:#2a3c42;font-size:14px;">
	<span> </span>would like to use Ctrl + Shift + T inside citrix for example to reopen a closed tab, but instead Ctrl + Shift + T brings up the Desktop Viewer toolbar. This seems to be related to<span> </span><a href="https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/store-configuration#accessibility-support-for-enhanced-desktop-viewer-toolbar" rel="external nofollow" style="font-size:1em;">https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/store-configuration#accessibility-support-for-enhanced-desktop-viewer-toolbar</a><span> </span>where they write:
</p>

<blockquote style="border-left:5px solid;color:#2a3c42;font-size:14px;padding:0.5rem 1rem;">
	<p>
		 
	</p>

	<blockquote class="ipsQuote" data-ipsquote="">
		<div class="ipsQuote_citation">
			Quote
		</div>

		<div class="ipsQuote_contents">
			<p>
				 
			</p>

			<blockquote style="border-left:5px solid;color:#2a3c42;font-size:14px;padding:0.5rem 1rem;">
				<p>
					Starting with the 2408 version, you can access the enhanced Desktop Viewer toolbar using the keyboard of your endpoint devices. With this feature, you can invoke the toolbar, navigate through the options, and select the required options using the keyboard shortcuts.
				</p>
			</blockquote>

			<blockquote style="border-left:5px solid;color:#2a3c42;font-size:14px;padding:0.5rem 1rem;">
				<p>
					Use the following keyboard shortcuts to access the toolbar:
				</p>
			</blockquote>

			<blockquote style="border-left:5px solid;color:#2a3c42;font-size:14px;padding:0.5rem 1rem;">
				<p>
					<code style="border:1px solid;font-size:0.9em;padding:2px 4px 0px;">Win + Shift + t</code>: Show the toolbar and move focus to the first button.
				</p>
			</blockquote>

			<p>
				 
			</p>
		</div>
	</blockquote>

	<p>
		 
	</p>
</blockquote>

<p style="background-color:#ffffff;color:#2a3c42;font-size:14px;">
	But instead of Win key, for me this happens with Ctrl key. Anyone has an idea what could be the issue and how to solve this?
</p>

<p style="background-color:#ffffff;color:#2a3c42;font-size:14px;">
	Details:
</p>

<ul style="background-color:#ffffff;color:#2a3c42;font-size:14px;">
	<li>
		<p>
			Ubuntu 24.04 on wayland
		</p>
	</li>
	<li>
		<p>
			using Citrix client for Linux version 2408
		</p>
	</li>
</ul>

<p style="background-color:#ffffff;color:#2a3c42;font-size:14px;">
	wfclient.ini:
</p>

<pre class="ipsCode">[WFClient]
Version=2
KeyboardLayout=(User Profile)
KeyboardType=(Default)
KeyboardMappingFile=automatic.kbd
KeyboardDescription=Automatic (User Profile)
KeyboardEventMode=Unicode
KeyboardSyncMode=Once
CREnabled=True
AllowBidirectionalContentRedirection=False
BrowserProtocol=HTTPonTCP
BrowserTimeout=5000
CDMAllowed=On
ClientPrinterQueue=On
ClientManagement=On
ClientComm=On
MouseSendsControlV=False
MouseDoubleClickTimer=
MouseDoubleClickWidth=
MouseDoubleClickHeight=
Hotkey12Shift=Ctrl+Shift
Hotkey11Shift=Ctrl+Shift
Hotkey10Shift=Ctrl+Shift
Hotkey9Shift=Ctrl+Shift
Hotkey8Shift=Ctrl+Shift
Hotkey7Shift=Ctrl+Shift
Hotkey6Shift=Ctrl+Shift
Hotkey5Shift=Ctrl+Shift
Hotkey4Shift=Ctrl+Shift
Hotkey3Shift=Ctrl+Shift
Hotkey2Shift=Ctrl+Shift
Hotkey1Shift=Ctrl+Shift
IgnoreErrors=9,15,32
AllowAudioInput=True
HDXH264InputEnabled=True
EnhancedResizingEnabled=True
[Thinwire3.0]
DesiredHRES=640
DesiredVRES=480
DesiredColor=15
PersistentCachePath=$HOME/.ICAClient/cache
PersistentCacheMinBitmap=2048
PersistentCacheEnabled=Off
ApproximateColors=No
UseFullScreen=False
[Virtual Channels\Keyboard]
; seems not to work, should enable full screen toggle via ctrl + f2
FullScreenShortcutSupport=true</pre>

<p>
	 
</p>
]]></description><guid isPermaLink="false">253364</guid><pubDate>Mon, 28 Oct 2024 07:35:49 +0000</pubDate></item><item><title>.NET Runtime 8 Monthly Security update Close Citrix Workspace 2402 LTSR CU1 while updating</title><link>https://community.stage.citrix.com/forums/topic/253375-net-runtime-8-monthly-security-update-close-citrix-workspace-2402-ltsr-cu1-while-updating/</link><description><![CDATA[<p>
	Hey all,
</p>

<p>
	I arleady opened a case with citrix but I want to know if some of you have the same issue as me.
</p>

<p>
	So we are currently updating CWA 2303 to 2402 LTSR CU1 to patch the latest vulnerability. CWA 2303 did not have the .NET Runtime 8 prerequisite, but 2402 LTSR CU1 does have.
</p>

<p>
	Now we can see that when .NET Runtime Desktop 8 Security update are installing, Citrix Workspace application close while installing, and open again after. So Workspace and Citrix published application / desktop are closing while users are working.
</p>

<p>
	Is this the "normal" behavior since Desktop Runtime was added as a new prerequisite since CWA version 2309?
</p>

<p>
	 
</p>

<p>
	Thanks
</p>
]]></description><guid isPermaLink="false">253375</guid><pubDate>Thu, 31 Oct 2024 12:38:59 +0000</pubDate></item><item><title>Turning auto upgrade off? Citrix Workspace</title><link>https://community.stage.citrix.com/forums/topic/253154-turning-auto-upgrade-off-citrix-workspace/</link><description><![CDATA[<p>
	We are a contractor for T-Mobile. T-Mobile's system has issues if clients use a version of Citrix Workspace newer than 2309.1<br />
	<br />
	We have version 2309.1 available on our Company Portal and users can get that installed. But, shortly after install of 2309.1, the software automatically upgrades to the latest version (24.5.0.131), which causes issues.<br />
	<br />
	We have tried two different registry settings to turn auto upgrade off:<br />
	HKLM\SOFTWARE\WOW6432Node\Citrix\ICA Client\AutoUpdate\EnableAutoUpdate (0)<br />
	<span style="background-color:#ffffff;color:#2a2e34;font-size:14px;">HKLM\SOFTWARE\WOW6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Client Update (default was '*', tried 'False')<br />
	<br />
	Neither of these registry settings work to stop the auto upgrade.<br />
	<br />
	How do we turn auto upgrade off?</span><br />
	 
</p>
]]></description><guid isPermaLink="false">253154</guid><pubDate>Mon, 12 Aug 2024 14:41:43 +0000</pubDate></item><item><title>Workspace 24.5.10.29 MTOPClient installation error</title><link>https://community.stage.citrix.com/forums/topic/253301-workspace-2451029-mtopclient-installation-error/</link><description><![CDATA[<p>
	Hello,<br />
	<br />
	Installation of workspace 24.5.10.29 is failing for me because of MTOP component installation failure. Errors from MTOP:
</p>

<p>
	MSI (s) (28:8C) [07:56:57:593]: Doing action: CtxError_DetectPreRequisite<br />
	MSI (s) (28:8C) [07:56:57:593]: Note: 1: 2205 2:  3: ActionText <br />
	Action ended 7:56:57: MigrateFeatureStates. Return value 1.<br />
	Action start 7:56:57: CtxError_DetectPreRequisite.<br />
	MSI (s) (28:8C) [07:56:57:594]: Product: MTOP Client -- Your MTOP Client installation cannot continue. The installer detects that prerequisites havent met. Please install Citrix Workspace App or contact your administrator. 
</p>

<p>
	MSI (s) (28:8C) [07:56:57:638]: Windows Installer installed the product. Product Name: MTOP Client. Product Version: 24.5.10.20. Product Language: 1033. Manufacturer: Citrix Systems, Inc.. Installation success or error status: 1603.
</p>

<p>
	 
</p>

<p>
	I've already tried:
</p>

<p>
	- clean install by doing cleanup and still fails with the same,
</p>

<p>
	- upgrade from lower version with autoupdate - fails with the same,
</p>

<p>
	- install without Teams VDI plugin but fails with the same.
</p>

<p>
	 
</p>

<p>
	Lower version 24.2.1000.1016 works perfectly fine however need to resolve above issues with the newer one due to compliance.<br />
	<br />
	Please verify and let me know how can I fix it.<br />
	<br />
	<span style="background-color:#ffffff;color:#353c41;font-size:14px;">Many thanks for any support!</span><br />
	Artur
</p>
]]></description><guid isPermaLink="false">253301</guid><pubDate>Thu, 03 Oct 2024 06:29:47 +0000</pubDate></item><item><title>Session is failing to load on Windows 11 Pro - 24H2 (26100.1301) Rog Zephyrus G16 - AMD Ryzen AI 9 HX 370 with RTX4070 (Client: 23.09.0.99)</title><link>https://community.stage.citrix.com/forums/topic/253163-session-is-failing-to-load-on-windows-11-pro-24h2-261001301-rog-zephyrus-g16-amd-ryzen-ai-9-hx-370-with-rtx4070-client-2309099/</link><description><![CDATA[<p>
	Hi All,
</p>

<p>
	Following issue occurs: After successful Login and seeing the sessions, attempting to load the session and a short notification comes up that session is loaded but it actually doesn't appear on the screen.
</p>

<p>
	Following i tried:
</p>

<ul>
	<li>
		Re-Install same client 23.09.0.99 - note currently update of the client is not allowed due company rules with /forceinstall
	</li>
	<li>
		followed assumption resolution is to high, changed Scale from 150 to 100% -&gt; effect Session is appearing but not properly loaded -&gt; hitting ALT + TAB it disappears
	</li>
	<li>
		changed resolution to a lower one -&gt; no effect
	</li>
	<li>
		disabled one of the GPU tried to start session again -&gt; no effect
	</li>
	<li>
		Installed Virtualbox -&gt; W11 virtualized -&gt; Workspace Client -&gt; worked
	</li>
</ul>

<p>
	Current assumption is that somehow the GPU is not supported how it is installed on the on the machine with the drivers.
</p>

<p>
	Machine Specs:
</p>

<ul>
	<li>
		Asus ROG Zeyphrus G16
	</li>
	<li>
		AMD Ryzen AI 9 HX 370
	</li>
	<li>
		32 GB RAM
	</li>
	<li>
		AMD Radeon 890M
	</li>
	<li>
		NVIDIA Geforce RTX 4070
	</li>
	<li>
		Windows 11 - Build: 26100.1301 - 24H2
	</li>
</ul>

<p>
	This seems to be a very machine specific issue in terms of the combination. Any Help suggestion would be highly appreciated.
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">253163</guid><pubDate>Wed, 14 Aug 2024 15:54:15 +0000</pubDate></item><item><title>Connection Strength Indicator shows HTML5 Connection</title><link>https://community.stage.citrix.com/forums/topic/253316-connection-strength-indicator-shows-html5-connection/</link><description><![CDATA[<p>
	Hello <span>@all</span>
</p>

<p>
	i´m testing the new CSI described here: <a href="https://www.citrix.com/blogs/2024/09/30/introducing-the-new-connection-strength-indicator-say-goodbye-to-connectivity-woes/" rel="external nofollow">https://www.citrix.com/blogs/2024/09/30/introducing-the-new-connection-strength-indicator-say-goodbye-to-connectivity-woes/</a>
</p>

<p>
	I test it with some silicon MacOS 14.x / 15.0.1 and the CWA 24.09.0.54. Everything looks fine for my NetScaler connections, but i see for every connection that i´m using a HTML5 connection - see here:<br>
	<a class="ipsAttachLink ipsAttachLink_image" href="//media.invisioncic.com/r328636/monthly_2024_10/image.png.98be6daab378107bf7cc8a4317228668.png" data-fileid="36132" data-fileext="png" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="36132" width="778" alt="image.thumb.png.ec0759330f904d84a1f8037521a6d298.png" src="//media.invisioncic.com/r328636/monthly_2024_10/image.thumb.png.ec0759330f904d84a1f8037521a6d298.png" loading="lazy" height="746.88"></a>
</p>

<p>
	I´m wonder why there is a HTML5 transport protocol connection. I´m using the Full-CWA Client and HTML5 is disabled on Storefront. In the explanation video from Citrix i see also the same:<br>
	<a class="ipsAttachLink ipsAttachLink_image" href="//media.invisioncic.com/r328636/monthly_2024_10/image.png.04e8257a2d5b617a8be6a11e6794beac.png" data-fileid="36133" data-fileext="png" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="36133" width="1000" alt="image.thumb.png.26001ca576de8c14660802cc98030fcb.png" src="//media.invisioncic.com/r328636/monthly_2024_10/image.thumb.png.26001ca576de8c14660802cc98030fcb.png" loading="lazy" height="650"></a>
</p>

<p>
	Has anyone here already gained experience and knows why HTML5 appears here as the transport protocol? <br>
	<br>
	Best regards,<br>
	Michael 
</p>
]]></description><guid isPermaLink="false">253316</guid><pubDate>Wed, 09 Oct 2024 10:52:52 +0000</pubDate></item><item><title>Teams' shared screen not being shown using MacOs Sequoia 15.0.1</title><link>https://community.stage.citrix.com/forums/topic/253306-teams-shared-screen-not-being-shown-using-macos-sequoia-1501/</link><description><![CDATA[<p>
	Hello everyone,
</p>

<p>
	I am not able to see shared screens while using Teams in the Citrix receiver; however, I was able to do that before the last update from Sequoia and even having the latest version of Workspace.
</p>

<p>
	 
</p>

<p>
	I know there is a 0-day support to this new OS and maybe this was already raised.
</p>

<p>
	 
</p>

<p>
	Does someone else have the same issue?
</p>

<p>
	 
</p>

<p>
	 
</p>

<p>
	Thanks
</p>
]]></description><guid isPermaLink="false">253306</guid><pubDate>Mon, 07 Oct 2024 13:19:51 +0000</pubDate></item></channel></rss>
