Problem: conflicting requests - nothing provides webkit2gtk3 >= 2.26 needed by ICAClient-25.08.0.88-0.x86_64 from @commandlin

Seems like that package was removed and the only one left is webkit2gtk-4.1, probably related to this?

Sunsetting libsoup 2 support in WebKitGTK - The WebKitGTK Project

I am using Citrix for a while now, connecting from my home pc (Linux: openSuse Tumbleweed) to my PC at work (Windows 11). That worked fine no matter if I use Wayland or X11 on my linux pc. Since a few weeks (at the same time a big KDE Plase 6.4.0 update was released) I cannot use Wayland anymore and have to switch back to X11 when using Citrix. The problem is the as follows:

• When connecting to my Work pc both of my two monitors show the same content, namely the content of the primary screen.

• the mouse cursor can move freely on both monitors

• clicking just has an effect on the primary / left monitor -> but effects are shown on both monitors (as if they are mirrored)

• In reality there is a second screen, where also some windows are rendered, when successfully opened on the left screen

• It seems that the second screen is just overlayed by a mirror of the first screen.

This only occurs when using wayland. When switching back to X11 I can work as before.

I was even more surprised when I visited the Citrix support forum and saw that this issue has been pending since 2023 without a real solution provided by Citrix technical staff. The forum post mentioned installations on a Raspberry Pi 5. However, there is currently a wide range of computers with ARM processors, and these are not intended for "gaming" and DIY projects, but rather for working for long hours, taking advantage of the low power consumption of ARM processors.

Can you provide a coherent explanation as to why the absence of this library in the 64-bit Linux installation packages has not been resolved? Is there a real date for a resolution to this issue? Furthermore, is Citrix really willing to address this and provide real support?

Thanks in advanced.

Specs for my laptop:

• CPU Qualcomm Snapdragon 7c Kyro 468

• GPU Qualcomm Adreno 618

• 8 GB RAM

But there is a problem: the file PDCRYPT2.DLL is not shipped with the ARM 64 versions (deb and tar.gz).

Was it simply forgotten?

Could an updated version with this file be posted on the website.

The other issue is that the armhf version does not work well on a Raspi 64 bit version. Screen is not refreshed after the initial repaint. I think events are still passed to the remote, but local screen is not updated.

This is a fallback, the native 64 bit version would be the best solution.

Thank you

The Citrix app is the latest, released Dec 12, 2019
I am using the x86_64 file from:
https://www.citrix.com/downloads/workspace-app/linux/workspace-app-for-linux-latest.html

We are testing Linux on these chromeboxes for the first time, since Google won’t be issuing any more ChromeOS updates on them.
 
The boxes work well, but we are having one issue, which is that copy and paste works intermittently when logged into Citrix..
More specifically, the copy command does not always copy the selected contents into the clipboard.
This happens using either Ctrl+C or using the mouse doing Right click/Copy.
 
So for example, I open Word, and I create the text:
1111 2222 3333
Then I double click “1111” and hit Ctrl+C. Then I paste on a new line and I get “1111” as I should.
Then I double click “2222” and hit Ctrl+C. Then I paste again, but I still get “1111” again instead of the new text “2222” that I just copied. So, “2222” was never copied into the clipboard.
 
I did a test of 10 lines, copying and pasting 10 items, and this happens about 50% of the time.
 
I checked the local OS and did a bunch of cutting and pasting there, and it works fine.
So, this is something with the Citrix client.
Can anyone give me any ideas on what to check?
Thanks.

xdg-mime default nsgcepa.desktop x-scheme-handler/nsgcepa

Now it seems like my browser is at least calling the EPA executable /opt/Citrix/Browser-EPA/nsgcepa, but unfortunately it fails with the following error message:

sh: /home/myuser/.citrix/: Is a directory

I can see this error in my shell for all the ways the EPA executable is being called:

• with Firefox
• with Chrome
• with the Citrix Workspace App for Chrome
• when I call the executable directly in the shell (/opt/Citrix/Browser-EPA/nsgcepa)

So what's wrong? How can I fix /opt/Citrix/Browser-EPA/nsgcepa?

P.S.: My system is Arch Linux. I know it's not officially supported, but I think we should manage to get it working, though.

• /opt/Citrix/ICAClient/util/workspacecheck.sh passes except for smartcard stuff

• Sometimes voicecalls fails

• After logging into WIndows Server RemoteDesktop and then starting MSTeams and doing echo test,
  then MS Teams rings forever, even after ending MSTeams.
  I have to kill HdxRtcEgnine process.

• Within remotedesktop mic+sound just work fine and are available, but only ms teams with HDx doesn't work

• MS Teams without HDX. Setting VDWEBRTC=Off in /opt/Citrix/ICAClient/config/module.ini always works

This seem to happen when on host many "xdg-dbus-proxy" processes are running, then Citrix or MSteams in HDX Mode sometimes do not work.

• When killing these processes, then MSTeams wih Hdx works

• These processes belogn to varios apps like LibreOffice, Signal, Clementine(Music Player).

• Restarting /Stopping xdg stuff doesn' work:
  systemctl --user restart xdg-desktop-portal plasma-xdg-desktop-portal-kde xdg-desktop-portal-gtk pipewire pipewire-pulse

System info:

• Citrix Workspace for Linux 25.08

• KDE Plasma 6.5

Citrix Workspace for Linux - Version 19.3.0.5

Description:    Ubuntu 19.04
Release:    19.04
Codename:    disco

On Windows you can run it something like that ...\Selfservice.exe -qlauch APPNAME "arg1 arg2". But on linux apps are launched by Storebrowse (./storebrowse -L APPNAME URL), and there is no key for arguments. Any ideas how to run app with arguments on linux?

We are looking for a way to disable the HDX File Access Dialog in Workspace App for Linux when accessing USB thumbdrives. Currently we are using Unicon ThinClients, running eLux 7 with Workspace App 2505 for Linux. In earlier versions, this was possible using a file entry in All_Regions.ini, but this seems depreciated since a few versions back.

Since the eLux ThinClients running a "read-only" Linux, the user choice does not persist when rebooting. Having users to go through this popup every day is not very popular among them (understandably).

Thanks for any hints and tips!

PS: Citrix and Unicon Support was involved, but their support was not very helpful yet.

Connecting to a Windows 11 VDI.

The Remote Windows see's both sets of audio outputs and inputs (Built-In Audio and Echo Cancelled Audio).

MS Teams only sees the Built-in Audio.

Is there something in the optimized interface to MS Teams that only allows certain devices to be seen?

Tested versions that do not work:

"HDX has detected corrupted server data session can not continue"

2505
2503
2411
2408
2405
2402

Version that works: 2311

The problem is that when calling the Citrix application "Edge Chromium" & "Internet Explorer" an error message appears "HDX has detected corrupted server data session can not continue".

I have installed all dependencies needed for Ubuntu 24 and the "HDX_check.sh" shows no missing dependencies.

Only in version 2311 it works without problems.

Does anyone else have such problems? and it can't be right that only version 2311 and below work.

Under Windows all versions I have specified work.

Please find attached the log excerpt from version 2505.

log.txt

UseNewKeyboardModule=*

that I cannot find documentation for. Does anyone know what this does and if there are docs for this somewhere?

The reason I'm asking is I have this

KeyPassthroughEscapeChar=Pause
KeyPassthroughEscapeShift=Alt

and this setting breaks this for some reason. Can someone confirm this is the case for them as well?

I'm trying to install Citrix Workspace app 2503 for Linux (icaclient_25.03.0.66_arm64.deb) on a Raspberry Pi 500 with the following command sudo apt install -f ./icaclient_25.03.0.66_arm64.deb (https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/installation#install-using-a-debian-package).

But a lot of packages is not installable or is not going to be installed because of dependencies not satisfied, here is the output of the command:

The following packages have unmet dependencies:

icaclient:arm64 : Depends: libc6:arm64 (>= 2.15-0) but it is not installable

Depends: libice6:arm64 (>= 1:1.0.0) but it is not installable

Depends: libsm6:arm64 but it is not installable

Depends: libx11-6:arm64 but it is not installable

Depends: libxext6:arm64 but it is not installable

Depends: libxmu6:arm64 but it is not installable

Depends: libxpm4:arm64 but it is not installable

Depends: libstdc++6:arm64 but it is not installable

Depends: libidn11:arm64 but it is not installable or

libidn12:arm64 but it is not installable

Depends: libcurl4:arm64 (>= 7.68) but it is not installable

Depends: libsqlite3-0:arm64 but it is not installable

Depends: libspeexdsp1:arm64 but it is not installable

Recommends: libglib2.0-0:arm64 (>= 2.12.0) but it is not installable

Recommends: libgstreamer-plugins-base0.10-0:arm64 (>= 0.10.15) but it is not installable

Recommends: libgstreamer0.10-0:arm64 (>= 0.10.15) but it is not installable

Recommends: libspeex1:arm64 but it is not installable

Recommends: libvorbis0a:arm64 but it is not installable

Recommends: libvorbisenc2:arm64 but it is not installable

Recommends: gstreamer1.0-libav:arm64 (>= 1.2.0) but it is not installable

Recommends: gstreamer1.0-plugins-bad:arm64 (>= 1.2.0) but it is not installable

Recommends: libwebkit2gtk-4.0-37:arm64 but it is not installable

libasound2:arm64 : Depends: libc6:arm64 (>= 2.34) but it is not installable

libgtk2.0-0:arm64 : Depends: libatk1.0-0:arm64 (>= 1.32.0) but it is not going to be installed

Depends: libc6:arm64 (>= 2.34) but it is not installable

Depends: libcairo2:arm64 (>= 1.6.4-6.1) but it is not going to be installed

Depends: libcups2:arm64 (>= 1.6.0) but it is not installable

Depends: libfontconfig1:arm64 (>= 2.12.6) but it is not installable

Depends: libgdk-pixbuf-2.0-0:arm64 (>= 2.22.1) but it is not installable

Depends: libglib2.0-0:arm64 (>= 2.41.1) but it is not installable

Depends: libpango-1.0-0:arm64 (>= 1.28.3) but it is not installable

Depends: libpangocairo-1.0-0:arm64 (>= 1.28.3) but it is not installable

Depends: libpangoft2-1.0-0:arm64 (>= 1.28.3) but it is not installable

Depends: libx11-6:arm64 (>= 2:1.4.99.1) but it is not installable

Depends: libxcomposite1:arm64 (>= 1:0.4.5) but it is not installable

Depends: libxcursor1:arm64 (> 1.1.2) but it is not installable

Depends: libxdamage1:arm64 (>= 1:1.1) but it is not installable

Depends: libxext6:arm64 but it is not installable

Depends: libxfixes3:arm64 but it is not installable

Depends: libxi6:arm64 but it is not installable

Depends: libxinerama1:arm64 (>= 2:1.1.4) but it is not installable

Depends: libxrandr2:arm64 (>= 2:1.5.0) but it is not installable

Depends: libxrender1:arm64 but it is not installable

Recommends: libgail-common:arm64 but it is not going to be installed

Recommends: librsvg2-common:arm64 but it is not installable

zlib1g:arm64 : Depends: libc6:arm64 (>= 2.17) but it is not installable

E: Unable to correct problems, you have held broken packages.

Do you have any idea how to solve this problem?

Thanks.

Tested versions resulting in failure:  icaclient_25.03.0.37 & icaclient_25.03.0.66

Expected results:  Workspace loads and is operable

Actual results:  Workspace fails to load with following error in syslog: 

receiver.desktop[18553]: [libprotobuf ERROR /home/jenkins/agent/workspace/XDOPEN_ctxgrpc_master/1.43.0/third_party/protobuf/src/google/protobuf/wire_format_lite.cc:577] String field 'cmapi.v1.LaunchSessionRequest.current_wi' contains invalid UTF-8 data when serializing a protocol buffer. Use the 'bytes' type if you intend to send raw bytes.

Workaround:  Downgrading to version 24.11.0.85

I will be very thankful for any suggestions.

I tested on Fedora 40 Workstation. I noticed a problem in:
ICAClient-rhel-24.2.0.65-0.x86_64.rpm
Problem is present in the current latest version (and possibly all version in between 2405, 2408):
ICAClient-rhel-24.11.0.85-0.x86_64.rpm
https://www.citrix.com/downloads/workspace-app/linux/workspace-app-for-linux-latest.html
Newer beta version not available.

Problem is not present in:
ICAClient-23.11.0.82-0.x86_64

In CWA 2411 problem at:

$ rpm -q --scripts ICAClient
postinstall scriptlet (using /bin/sh):
    /opt/Citrix/ICAClient/util/integrate.sh
...
$ vim /opt/Citrix/ICAClient/util/integrate.sh
...
    if [ ! -z "${SU_INSTALL}" ] || [ ! -z ${PKG_INSTALL} ]; then
        # Create citrixlog user if not exists
        local citrixlog_uid
        if ! id -u citrixlog > /dev/null 2>&1; then
            citrixlog_uid=$(find_available_uid)
            useradd -u $citrixlog_uid -d /var/log/citrix -s /sbin/nologin -g nogroup citrixlog
            mkdir -p /var/log/citrix
            chown -R citrixlog:nogroup /var/log/citrix
        fi
    fi
...

You use a group name that is not used on RHEL-family distributions. In `cat /etc/group` you see:

• on Debian 12: nogroup:x:65534:
• on Fedora 40 and RHEL 9: nobody:x:65534:

You are using a group name, without making sure it exists. Hence commands fail:

# useradd -u $citrixlog_uid -d /var/log/citrix -s /sbin/nologin -g nogroup citrixlog
useradd: group 'nogroup' does not exist
# mkdir -p /var/log/citrix
# chown -R citrixlog:nogroup /var/log/citrix
chown: invalid user: 'citrixlog:nogroup'

Error messages are displayed in the RPM's installation output. Please, improve your quality assurance. With the broken configuration CWA messages are written to system log (`journalctl` on Fedora 40).

I would change:

citrixlog_uid=$(find_available_uid)
useradd -u $citrixlog_uid -d /var/log/citrix -s /sbin/nologin -g nogroup citrixlog
mkdir -p /var/log/citrix
chown -R citrixlog:nogroup /var/log/citrix

to:

# GID: using number because it is identical, but name differs: Debian=nogroup, RHEL=nobody
useradd -r -d /var/log/citrix -s /sbin/nologin -g 65534 citrixlog
# not using "useradd -m" to avoid files from "/etc/skel", hence manual folder creation
mkdir -p /var/log/citrix
# fix broken installations (2402 till 2411)
chown -R citrixlog:`id -gn citrixlog` /var/log/citrix

and delete the "find_available_uid" section.

Maybe you want to set the useradd option "-U/--user-group", "-N/--no-user-group", or "-r, --system"? The latter starts below regular user IDs and decreases. See `man useradd` and examples below (created on Fedora 40).

# useradd -r -d /var/log/citrix -s /sbin/nologin -g 65534 citrixlog1
# getent passwd citrixlog1 # GID 65534 = nobody/nogroup (shared group)
citrixlog1:x:969:65534::/var/log/citrix:/bin/nologin

# useradd -r -N -d /var/log/citrix -s /sbin/nologin citrixlog2
# getent passwd citrixlog2 # GID 100 = users (shared group)
citrixlog2:x:968:100::/var/log/citrix:/bin/nologin

# useradd -r -U -d /var/log/citrix -s /sbin/nologin citrixlog3
# getent passwd citrixlog3 # GID 967 = citrixlog3 (dedicated group)
citrixlog3:x:967:967::/var/log/citrix:/sbin/nologin

On:
https://www.citrix.com/downloads/workspace-app/linux/workspace-app-for-linux-latest.html
the text:
Use the support forum for reporting issues, questions and general discussion
links to:
https://discussions.citrix.com/forum/574-receiver-for-linux-13x/
which cannot be loaded, because secure connection failed.

Please, update the link. Maybe to:
https://community.citrix.com/forums/forum/423-receiver-for-linux-13x/

On:
https://www.citrix.com/downloads/workspace-app/betas-and-tech-previews/workspace-app-tp-for-linux.html
on the left side in "Support Resources" the item "FAQs" links to:
https://www.citrix.com/blogs/2018/06/01/citrix-workspace-app-answers-to-your-burning-questions/
which returns "Page not found".

Please, update the link.
On https://www.citrix.com/blogs/ the oldest blog item is from 2020-07-31.
The best CWA FAQ I could find is: https://www.citrix.com/platform/citrix-workspace-app.html

Part of the problem is we're also running IGEL OS, so creativity is required to resolve....  So far I haven't gotten anywhere with IGEL on eliminating this popup on OS 11 or OS12. (Yes I've asked in the IGEL Community and IGEL Support)

The only, and closest reference to it I've been able to find otherwise is from an ancient MIT Solaris Citrix configuration, of all things: https://stuff.mit.edu/afs/net/project/citrix/arch/sun4x_59/Wfica#:~:text=initialization dialog ! Wfica*-,InitPanel_popup,-.title%3A Citrix ICA

I was able to catch some info via xdotool:
prop -id $(xdotool search -sync -name "Citrix Workspace")
_NET_WM_ICON_GEOMETRY(CARDINAL) = 525, 0, 200, 30
_NET_FRAME_EXTENTS(CARDINAL) = 4, 4, 25, 4
_NET_WM_ALLOWED_ACTIONS(ATOM) = _NET_WM_ACTION_CLOSE, _NET_WM_ACTION_ABOVE, _NET_WM_ACTION_BELOW, _NET_WM_ACTION_FULLSCREEN, _NET_WM_ACTION_MOVE, _NET_WM_ACTION_SHADE, _NET_WM_ACTION_MINIMIZE, _NET_WM_ACTION_CHANGE_DESKTOP, _NET_WM_ACTION_STICK
WM_STATE(WM_STATE):
        window state: Withdrawn
        icon window: 0x21
_NET_WM_DESKTOP(CARDINAL) = 0
_NET_WM_STATE(ATOM) = _NET_WM_STATE_FOCUSED
WM_HINTS(WM_HINTS):
        Client accepts input or input focus: True
        Initial state is Normal State.
        window id # of group leader: 0x4600001
_GTK_THEME_VARIANT(UTF8_STRING) = 
XdndAware(ATOM) = BITMAP
_NET_WM_OPAQUE_REGION(CARDINAL) = 0, 0, 350, 105
_MOTIF_WM_HINTS(_MOTIF_WM_HINTS) = 0x1, 0x21, 0x0, 0x0, 0x0
WM_WINDOW_ROLE(STRING) = "InitPanel_popup"
_NET_WM_WINDOW_TYPE(ATOM) = _NET_WM_WINDOW_TYPE_NORMAL
_NET_WM_SYNC_REQUEST_COUNTER(CARDINAL) = 73400325, 73400326
_NET_WM_USER_TIME_WINDOW(WINDOW): window id # 0x4600004
WM_CLIENT_LEADER(WINDOW): window id # 0x4600001
_NET_WM_PID(CARDINAL) = 3988418
WM_LOCALE_NAME(STRING) = "en_US.UTF-8"
WM_CLIENT_MACHINE(STRING) = "nopenope"
WM_NORMAL_HINTS(WM_SIZE_HINTS):
        program specified location: 0, 0
        program specified minimum size: 350 by 105
        program specified maximum size: 350 by 105
        program specified base size: 0 by 0
        window gravity: NorthWest
WM_PROTOCOLS(ATOM): protocols  WM_DELETE_WINDOW, WM_TAKE_FOCUS, _NET_WM_PING, _NET_WM_SYNC_REQUEST
WM_CLASS(STRING) = "icasessionmgr", "Icasessionmgr"
WM_ICON_NAME(STRING) = "Citrix Workspace"
_NET_WM_ICON_NAME(UTF8_STRING) = "Citrix Workspace"
WM_NAME(STRING) = "Citrix Workspace"
_NET_WM_NAME(UTF8_STRING) = "Citrix Workspace"

I've attempted to turn on debug logging, but nothing pops up that hints at any issues. I've tried both the DEB Linux package, as well as the tarball Linux package, just to see if anything changed but it didn't. Googling around I've seen some suggestions for config settings, but that doesn't seem to help.

Any ideas or places to look to try and figure out what is happening? I don't have anyway to see what is going on at the other end (server side) as I am just a user of the system in this case.

Checked with several ubuntu OS editions. But only with CWAL2309 and lower editions, BCR works.

Since the begin of 2023 a few regressions have broken what used to be a fantastic user experience.

The last working version is 2303 (March).

Anything after 2303 can connect but the video is not refreshed after the initial image is drawn.

64 bit version: a missing file (reported elsewhere in these forums) makes the connection impossible.

I have tried with the previous OS (11-bullseye) and the new one (12-bookworm), 32 bit, 64 bit and the situation is common to all of them.

On top of that, in the most recent version of the OS (12-bookworm), once the section is disconnected, a new connection crashes the desktop session.

In my opinion Citrix+Pi is a fantastic union, and it would be very sad if it were left in the current broken state.

Regards

I have been trying to use the storebrowse utility provided in the Workspace App for Linux and it works as expected. The only issue is that I get a EULA in an UI dialog box which the user must accept in order to use the storebrowse utility. 

Is there a workaround for this issue using linux commands?